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Glossary

Lead routing

Deciding which agent gets which lead, tied to who captured them.

Lead routing is the process of assigning incoming leads to the right agent. On a real estate team it is a common source of friction: whose lead is whose, and who is responsible for the follow-up.

An open house app helps by scoping each event to a single address and agent, so every visitor a given agent captures stays attributed to them, even when the whole team’s leads land in one shared dashboard. Clear attribution at capture beats sorting it out later.